Skip to content
Search AI Powered

Latest Stories

United Customer Livid After AirTag Showed Lost Luggage At Random Apartment Building For Days

United Airlines airplane and United customer's lost luggage in residential area
Scott Olson/Getty Images; @vszyb/Twitter

Valerie Szybala tweeted about her experience and warned other United customers with lost luggage after spotting other suitcases about by the trash.

Too many of us have been the victim of delayed or completely lost luggage, whether we were traveling domestically or internationally.

But this might be the first time someone could say their luggage ended up at a McDonald's.


That was exactly what happened to Valerie Szybala's luggage, however, according to her AirTag's information.

Szybala recently flew with United Airlines, and upon landing in Washington, D.C., on December 28, she was notified her luggage had been delayed.

She was given the option to either pick up the luggage herself or to have it delivered. She selected to have it delivered, which in hindsight she said was a "big mistake."

Fortunately for the former United Airlines customer, Szybala had included an AirTag inside of her luggage, which was also locked with a TSA-approved lock and she had a detailed record of what possessions were contained inside.

Szybala's thoroughness would later pay off, but not before a real head-scratcher of a journey.

Szybala soon turned to Twitter, calling out United Airlines for having lost her luggage and lying about it. According to her AirTag, her bag had been moved to a residential area and was left there for several days.

You can see the full thread of updates here:

It might make sense if a third-party delivery driver had the bag in their car, which was parked in their residential area, but this brought Szybala no comfort as customer service told her her bag was located in a distribution center, not a delivery driver's car.

As the luggage's journey continued, Szybala continued to update the thread, including her AirTag (luggage) proceeding to move around town, including to a McDonald's and a shopping center, before going back to the same residential area.

Szybala even went to the residential area where her AirTag was pinging from and there were other people's suitcases left sitting outside by a series of dumpsters, though these had been emptied and abandoned.

Szybala was eventually able to get her bag back after receiving a "sketchy" message from someone she didn't know, presumably a third-party delivery driver. But the bag was delivered safe and sound, undamaged and with all possessions included.

Szybala also offered several pieces of advice for people who would be traveling at any time with more luggage than just a carry-on.

"Using a tracking device in your luggage can be a lifesaver. Without the AirTag (and a viral Twitter thread), I wouldn't have my bag back now."
"Photo or inventory your belongings before traveling in case you need to file a reimbursement claim."
"If your bag arrives on a later flight than you and they offer to hold it at the import for pickup or deliver it, NEVER CHOOSE DELIVERY. The third-party delivery service is where this got sketchy, in my honest opinion."

Szybala also added in a later comment to purchase a TSA-approved lock for all luggage to prevent potential snooping or stealing in case a bag became delayed or lost.

Some were left infuriated by the "Calm down" comment.



Some were disgusted by the terrible experience Szybala went through.


Others shared their own horror stories, and they were indeed horrible.






While others were grateful Szybala eventually got her bag back, with all of her possessions still contained inside, they still felt United Airlines and their companion, Couriers United, LLC, had some serious explaining to do.

Though it was likely the suitcase had traveled around so much because of being in a third-party delivery driver's trunk, it still didn't make sense everyone involved had their own version of the story to tell when it came to the location of her bag.

More from Trending

Bill Murray
@anthony_anderson5/TikTok

Bill Murray Snaps At Pushy Fan For Trying To Take Unwanted Photo At Movie Theater In Viral Video

Bill Murray wasn’t in the mood for surprises at a recent movie screening—especially not from an overzealous fan who got a little too close for comfort.

The Ghostbusters star, 73, was at AMC Lincoln Square 13 in New York City for a Q&A session tied to his new film The Friend when things got tense.

Keep ReadingShow less
JK Rowling Slammed After She Adds Asexual People To Her Growing List Of LGBTQ+ Targets
Mike Marsland/WireImage

JK Rowling Slammed After She Adds Asexual People To Her Growing List Of LGBTQ+ Targets

Harry Potter author JK Rowling must be growing bored with transphobia because now she's using her worldwide platform to whine about asexuals.

Sunday, April 6 was International Asexuality Day, and of course Rowling couldn't possibly just let the day go by.

Keep ReadingShow less
Perry Greene from TikTok video; Greene apologizing
Fox 5 Atlanta

MTG's Ex-Husband Apologizes After He's Caught On Video Verbally Accosting Muslim Women

Far right Representative Marjorie Taylor Greene's ex-husband publicly apologized for an incident in which he was caught on camera harassing three Muslim women who were praying in a mall parking lot just north of Georgia.

Video filmed on March 31 showed Perry Greene leaning out of his Tesla Cybertruck and heckling the women, telling them they're "worshiping a false god because y'all are pieces of sh*t" and repeatedly telling them to "go back to your country."

Keep ReadingShow less
Ted Cruz; Kelvin Sampson
Alex Wroblewski/AFP via Getty Images; Alex Slitz/Getty Images

Houston Fans Livid After Ted Cruz 'Curse' Strikes Again At NCAA Basketball Championship

In 2013, 2016 and 2021, Texas Republican Senator Ted Cruz was labeled the most hated man in Congress—by members of his own party. In 2023, Florida Republican Representative Matt Gaetz replaced him as the "most hated."

In a 2016 CNN interview, South Carolina Republican Senator Lindsey Graham said:

Keep ReadingShow less
Harriet Tubman
Library of Congress/Getty Images

National Parks Website Restores Harriet Tubman Photo To 'Underground Railroad' Page After Backlash

Following significant backlash, the National Park Service restored a previously-erased photo of Harriet Tubman from a webpage dedicated to the history of the Underground Railroad, in which she led 13 missions to rescue enslaved people.

A spokesperson said the changes were not authorized by the agency's leadership.

Keep ReadingShow less