bedside manner

"I shall do by my patients as I would be done by; shall obtain consultation whenever I or they desire; shall include them to the extent they wish in all important decisions; and shall minimize suffering whenever a cure cannot be obtained, understanding that a dignified death is an important goal in everyone's life."

~ English translation of the modern abridged Hippocratic Oath

It is the hope of those seeking medical help that the medical professionals providing it will be just that—professional.

But no profession is immune to bad days, bad attitudes or bad apples.