Stars—they're just like us. Even they get treated like absolute garbage by airlines.
At least, that's what happened to country superstar Kacey Musgraves after a recent flight on American Airlines that was so bad it made her literally cry.
And the singer is putting them all the way on blast.
After a truly harrowing transcontinental trip with the airline to a show in Spain, Musgraves took to Twitter to call them out about her experience, and it's got people cringing all over the internet.
Read her story below.
yooo @AmericanAir pic.twitter.com/JMmD3IGtB3
— K A C E Y (@KaceyMusgraves) June 5, 2022
@KaceyMusgraves/Twitter
@KaceyMusgraves/Twitter
In a lengthy message she screenshotted for Twitter, Musgraves wrote:
"Just ended my travels to/from my show in Spain on the most intense and honestly f*cking awful flight on @americanair."
"It’s extremely rare for me to want to come to a social-media platform to complain about something like this."
"I know there are way bigger things going on in the world at the moment. But I truthfully just don’t want anyone else to have my experience."
Now we know what you're thinking—this is just the usual privileged celebrity boo-hoo tale.
Well, the experience was apparently so bad it made not just Musgraves but another passenger cry and left the flight staff in disbelief.
"[I]t was the appalling and shockingly hostile behavior of a certain male employee (the flight’s chief purser) that I will be filing a massive complaint against along with many other passengers that were subject to his extremely overblown, unnecessary aggression and erratic behavior."
"He made me feel unsafe and upset to the point of crying and I witnessed another passenger he also made cry."
"The female flight attendants on board vocalized their own disbelief, and struggles with him as well."
Uh, yikes.
Musgraves closed her message out with a warning for the airline.
"@americanair, I will be going through the proper channels but I need to make it extra known that you have a liability on your hands with this man."
On Twitter, many people applauded Musgraves for speaking out, especially those who've had terrible experiences with American themselves.
pic.twitter.com/UGdL6dCd3I
— Amanda (@nanners224) June 5, 2022
Imagine being so terrible miss musgraves has to tag your company lordyyyyy https://t.co/8Wd0gLyKfd
— Jake Didier (@DittiesbyDidier) June 6, 2022
This is what @AmericanAir did to my bag and then blamed me for it and would not pay me for broken camera equipment pic.twitter.com/MHXk0AtqXq
— gormanintheoutfield (@gormanintheout1) June 5, 2022
Imagine being a tyrannical flight crew member and the thing that finally does you in is a tweet from the woman who made "Golden Hour" https://t.co/dHVY63V4IX
— Estradiol M for Murder (@MissysTrashbag) June 6, 2022
American Airlines left me stranded in the Chicago airport for 10 hours no food or water and refused to help me
— Mackenzie (@umnayadevushka) June 5, 2022
She said pic.twitter.com/V9RkV4Erza
— Joseph (@josephhh127) June 6, 2022
She's already working on an EP about this https://t.co/7bd0KMmYeB
— C.J. Prince (@cj_prin) June 6, 2022
Every since they cancelled my flight (which was due to weather, so not upset about that) and didn’t offer any sort of hotel credit even thought the next flight wasn’t for 24 hours, I have always stuck with delta. Nicer planes, better service and better overall experience.
— j🤠wn (@smokerja16) June 6, 2022
I had 2 flights canceled and then the third one delayed until the next day missing most of my obligations. I was trying to make it to Philly this weekend from LAX since Friday via @AmericanAir. I get things happen but canceling right before departures is weak AF. I’m good off AA
— MENACE (@MENACE) June 6, 2022
Moral of the story?
If you're gonna be angry at your service job make sure there are no A-list celebrities onboard first.