Skip to content
Search AI Powered

Latest Stories

Best Buy Customer Buys $3,200 Worth Of Products—Then Refuses To Pay 11 Cents For A Bag

Matt Plapp outside a Best Buy in screenshots from his TikTok video
@mattplapp/TikTok

TikToker Matt Plapp was not happy about paying for a plastic bag, so he carried his expensive goods out in his arms.

It's the 11 cents that broke the camel's back. Or, well, at least one TikTok user's temper.

After refusing to pay the 11 cents for a plastic bag at Best Buy, an irate customer couldn't help but share his opinion on TikTok.


Mike Plapp, who is the CEO of the restaurant marketing website America's Best Restaurants, recently uploaded a video showing two teenagers—possibly his sons—each holding an armful of electronics amounting to over $3,000 as they walked out of a Best Buy.

However, the purpose of Plapp's video wasn't to boast about the items, but instead to lament the fact that upon purchasing the tech items, he was then informed that a bag for the items would be an additional expense. A whopping 11 cents.

@mattplapp

What are you doing to give your customers a less than stellar experience? Thank you @bestbuy #mattplapp #americasbestrestaurants #bestbuy #badcustomerservice

In an email that Plapp wrote to The New York Post, he clarified that it wasn't the cost—it was the timing of the additional 11 cents.

He wrote:

"I have zero issue with them charging for bags."
"I pay for bags at businesses all the time."
"My point was that it wasn’t mentioned until after we had already paid for the five items, which at that point I’m not pulling my wallet out of my pocket to buy an 11-cent bag."

While Plapp clarifies in the video comments that he lives in Kentucky where this is not the case, many states in the U.S. have restrictions and explicit prices on plastic bag use and often require additional money for them to offset the environmental damage and incentivize using reusable bags. Those states are California, Connecticut, Delaware, Hawaii, Maine, New Jersey, New York, Oregon, Vermont and Washington. Other times, stores will have a pay-per-bag system for charitable donations.

So what of this situation?

As commenters were quick to point out, the incentive to use reusable bags—or at least carry out your purchases in your arms—worked in this situation.

@tico.wright/TikTok

@hot_jesus/TikTok

@thelakhia/TikTok

@chunkyb3/TikTok

@sassquatch_grizzly/TikTok

Some just came to poke fun at the huge difference between the total cost of what was bought and the price of the bag.

@cesaar201/TikTok

@jdubz125/TikTok

@apollothepineapple/TikTok

Others commented on how little, really, there was to even carry. It wasn't even a load of groceries!

@angellesslie/TikTok

@rebeccajq/TikTok

@kevinglobke/TikTok

Finally, people asked why this concept seemed new to him and suggested that he get on board with much of the rest of the world and get a reusable bag to carry around.

@mandajoe4/TikTok

@ritav17/TikTok

Hopefully Plapp will remember that helpful suggestion the next time he's out shopping for expensive goods.

More from Trending

Jesse Watters
Fox News

Jesse Watters Dragged After Adding Another Mind-Boggling Rule For 'Real Men'

Fox News host Jesse Watters, who is apparently an authority of what it means to be a manly man, gave jazz hands to make a point about how "real men" should or shouldn't wave.

The target of his ridicule was Tim Walz, the enthusiastic Democratic Minnesota governor and vice presidential candidate who often greets the public by raising both hands in the air to wave.

Keep ReadingShow less
Screenshots of crowd at town hall and Rep. Mike Flood
@MorePerfectUS/X; KETV NewsWatch 7

GOP Rep. Goes Viral For His Response To Crowd Chanting 'Tax The Rich' At Town Hall

Nebraska Republican Representative Mike Flood was criticized following his incredulous response to a crowd that chanted "Tax the rich!" during a town hall meeting.

The Columbus High School auditorium hosted the town hall on Tuesday evening, drawing "nearly 380" attendees, according to local network KETV Omaha. The event was lively, with Flood facing both sharp criticism over Trump administration policies and some appreciation for showing up in person.

Keep ReadingShow less
Elon Musk
Andrew Harnik/Getty Images

Awkward Typo In Elon Musk's Bizarre 'Education Department' Trump Meme Is A Total Self-Own

Billionaire Elon Musk was widely mocked after he celebrated President Donald Trump's executive order to begin to dismantle the Department of Education (DOE) by posting a meme of Trump at the department's grave, only for an awkward misspelling to get all the attention.

Polling indicates that eliminating the Education Department is largely unpopular, with 60% of registered voters opposing the move, according to a Quinnipiac University survey conducted March 6-10. Support stands at 33%, with opposition particularly strong among Democrats—98% oppose it, while just 1% support it.

Keep ReadingShow less
JB Pritzker; Donald Trump
Jacek Boczarski/Anadolu via Getty Images; Anna Moneymaker/Getty Images

Dem Governor Reveals Trump's Bonkers Demand In Exchange For Equipment During COVID

Illinois Democratic Governor J.B. Pritzker revealed during a speech this week that he clashed with President Donald Trump during the first Trump administration after Trump promised necessary medical equipment during the COVID pandemic on the condition that Pritzker praise him publicly.

Five years ago, the United States was grappling with the initial impacts of the COVID-19 pandemic. The country had entered shutdowns that had severe economic consequences, leaving businesses and industries on the brink of collapse.

Keep ReadingShow less
Scrabble tiles spelling the word scam
Scam spelled with scrabbles on a wooden table

People Break Down How They Realized An Entire Industry Was A Total Scam

We unfortunately live in a world where scams are on the rise.

Thankfully, some of them are pretty easy to detect, such as an automated call from the IRS telling you a warrant is out for your arrest, or an email claiming to be from Amazon or the USPS asking for your credit card information, only to look closer and see the email address is a yahoo account.

Keep ReadingShow less